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files_not_listed_on_device [2016/06/18 03:59]
admin [Background]
files_not_listed_on_device [2016/06/18 04:03] (current)
admin [Fix]
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 ===== Fix ===== ===== Fix =====
  
-To fix this, you should change your Mezzmo server Windows service to use your Windows user account instead of the Windows Local System account.+To fix this, you should change your Mezzmo server Windows service to run under your Windows user account instead of the Windows Local System account.
  
-  - Go to Windows Control Panel and search for "​services"​. ​ Click on View Local Services under Administrative Tools. ​ This will display the Services window.\\ {{:​windowsservices.png?​nolink|Windows Services window}}+  ​- Stop your Mezzmo server (if running). 
 +  ​- Go to Windows Control Panel and search for "​services"​. ​ Click on **View Local Services** under Administrative Tools. ​ This will display the Services window.\\ {{:​windowsservices.png?​nolink|Windows Services window}}
   - Locate Mezzmo server in the list of services. ​ Right-click on it and click **Properties**.   - Locate Mezzmo server in the list of services. ​ Right-click on it and click **Properties**.
-  - On the Mezzmo Properties window, go to the Log On tab.\\ {{:​win7mezzmoservice1.jpg?​nolink|Mezzmo Windows Service window}} +  - On the Mezzmo Properties window, go to the **Log On** tab.\\ {{:​win7mezzmoservice1.jpg?​nolink|Mezzmo Windows Service window}} 
-  - Select **This account** radio button and enter your Windows user account name and password that you use to log into Windows on your computer. +  - Select **This account** radio button and enter your Windows user account name and password that you use to log into Windows on your computer.\\ {{:​win7mezzmoservice2.jpg?​nolink|Mezzmo Windows Service window}} 
-  - Click OK to save your changes.+  - Click **OK** to save your changes.
   - Start your Mezzmo server and try browsing folders, playlists and files from your Mezzmo server on your devices, web browsers and apps.    - Start your Mezzmo server and try browsing folders, playlists and files from your Mezzmo server on your devices, web browsers and apps. 
  
 **Tip:** Some users report that the following Windows setting also helps fix accessing files on NAS drives. ​ In Windows, go to Control Panel\All Control Panel Items\Administrative Tools and run 'Local Security Policy'​. ​ Under 'Local Policies',​ you will find '​Security Options'​ and under this, you should see a setting called '​Accounts:​ Limit local account use of blank passwords to console logon only'​. ​ Turn this setting off. **Tip:** Some users report that the following Windows setting also helps fix accessing files on NAS drives. ​ In Windows, go to Control Panel\All Control Panel Items\Administrative Tools and run 'Local Security Policy'​. ​ Under 'Local Policies',​ you will find '​Security Options'​ and under this, you should see a setting called '​Accounts:​ Limit local account use of blank passwords to console logon only'​. ​ Turn this setting off.