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mezzmo_android_using_logging [2016/06/23 23:29] admin created |
mezzmo_android_using_logging [2016/06/23 23:33] admin [Turning on logging] |
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- Touch or click the **Menu** button or swipe from left to right to display the **Dashboard**. Touch or click **SETTINGS** to view the Setting screen. | - Touch or click the **Menu** button or swipe from left to right to display the **Dashboard**. Touch or click **SETTINGS** to view the Setting screen. | ||
+ | - Select the **Enable logging** setting. When selected, Mezzmo Android will create log files. | ||
+ | - Exit Mezzmo Android and then start it again. | ||
+ | - Reproduce the problem you are having in Mezzmo Android. | ||
+ | - After reproducing the problem, go back to the Settings screen and touch or click **View Logs**. | ||
+ | - Email the log file on your Android device's local storage to Conceiva customer support at support [at] conceiva [dot] com. | ||
+ | |||
+ | ===== Deleting logs from local storage ===== | ||
+ | |||
+ | Touch or click Delete Logs on the Settings screen to delete any logs that have been created by Mezzmo Android. | ||
+ | |||
===== Turning off logging ===== | ===== Turning off logging ===== | ||