Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Next revision
Previous revision
mezzmo_android_using_logging [2016/06/23 23:29]
admin created
mezzmo_android_using_logging [2016/06/23 23:35] (current)
admin [Deleting logs from local storage]
Line 6: Line 6:
  
   - Touch or click the **Menu** button or swipe from left to right to display the **Dashboard**. ​ Touch or click **SETTINGS** to view the Setting screen.   - Touch or click the **Menu** button or swipe from left to right to display the **Dashboard**. ​ Touch or click **SETTINGS** to view the Setting screen.
 +  - Select the **Enable logging** setting. ​ When selected, Mezzmo Android will create log files.
 +  - Exit Mezzmo Android and then start it again.
 +  - Reproduce the problem you are having in Mezzmo Android.
 +  - After reproducing the problem, go back to the **Settings** screen and touch or click **View Logs**.
 +  - Email the log file on your Android device'​s local storage to Conceiva customer support at support [at] conceiva [dot] com.
  
-===== Turning off logging ​=====+===== Deleting logs from local storage ​=====
  
 +  - Touch or click the **Menu** button or swipe from left to right to display the **Dashboard**. ​ Touch or click **SETTINGS** to view the Setting screen.
 +  - Touch or click **Delete Logs** to delete any logs that have been created by Mezzmo Android.
 +  - Exit Mezzmo Android and then start it again.
 +
 +
 +===== Turning off logging =====
  
 +  - Touch or click the **Menu** button or swipe from left to right to display the **Dashboard**. ​ Touch or click **SETTINGS** to view the Setting screen.
 +  - Deselect the **Enable logging** setting.
 +  - Exit Mezzmo Android and then start it again.