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mezzmo_server_not_listed_on_device [2017/12/19 23:21] admin [Your firewall's settings] |
mezzmo_server_not_listed_on_device [2017/12/19 23:26] admin [Your router's settings] |
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| * **Connected to home network.** Make sure your computer is connected to your home network via Ethernet cable or wireless. Check you can access the internet or computers on your home network from your device to confirm it is connected to your home network. If that does not work, check your network settings in Windows Control Panel. | * **Connected to home network.** Make sure your computer is connected to your home network via Ethernet cable or wireless. Check you can access the internet or computers on your home network from your device to confirm it is connected to your home network. If that does not work, check your network settings in Windows Control Panel. | ||
| - | * **Server conflict.** If you have installed other media servers (Plex, Emby, Serviio, UMS, etc.) then uninstall them. You may need to uninstall and re-install Mezzmo after this to make sure there's no conflicts. | + | * **Server conflict.** If you have installed other media servers (Plex, Emby, Serviio, UMS, etc.) then uninstall them. You may need to uninstall and re-install Mezzmo after this to make sure there are no conflicts. |
| * **Hamachi.** If you have Hamachi installed on your computer, it will block Mezzmo and any other DLNA servers. You need to set the "Disable UPnP" option to "Yes" in Hamachi's settings, or uninstall Hamachi. | * **Hamachi.** If you have Hamachi installed on your computer, it will block Mezzmo and any other DLNA servers. You need to set the "Disable UPnP" option to "Yes" in Hamachi's settings, or uninstall Hamachi. | ||
| * **Network type.** If your network type in Windows is set to **Public** then the firewall may block Mezzmo. Try changing the type to **Private** or **Home** or **Work**. | * **Network type.** If your network type in Windows is set to **Public** then the firewall may block Mezzmo. Try changing the type to **Private** or **Home** or **Work**. | ||
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| ===== Your firewall's settings ===== | ===== Your firewall's settings ===== | ||
| - | * If you are using a firewall on your computer, make sure: | + | * **Mezzmo.exe** application must be allowed access through your firewall. |
| - | * **Mezzmo.exe** application must be allowed access through your firewall. | + | * **MezzmoMediaServer.exe** application must be allowed access through your firewall. |
| - | * **MezzmoMediaServer.exe** application must be allowed access through your firewall. | + | * The **Media server port** listed in the Media Server Settings dialog in Mezzmo must be allowed access through your firewall. |
| - | * The **Media server port** listed in the Media Server Settings dialog in Mezzmo must be allowed access through your firewall. | + | * The two standard **UPnP ports** 1900 and 2869 must be allowed access through your firewall. |
| - | * The two standard **UPnP ports** 1900 and 2869 must be allowed access through your firewall. | + | |
| + | **Note:** If you are using Windows firewall as your firewall on your computer, then clicking the **Configure Windows Firewall** button the **Media Server Settings** dialog will automatically configure the above firewall settings for Windows firewall. | ||
| ===== Your router's settings ===== | ===== Your router's settings ===== | ||
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| * **DLNA/UPnP.** Make sure built-in DLNA or UPnP is turned off in your router's settings. | * **DLNA/UPnP.** Make sure built-in DLNA or UPnP is turned off in your router's settings. | ||
| * **Jumbo Frames.** Make sure **Use Jumbo Frames** is turned off in your router's settings. | * **Jumbo Frames.** Make sure **Use Jumbo Frames** is turned off in your router's settings. | ||
| - | * **Multicast**. Make sure **Enable IPv4 Multicast Streams** is turned on in your router's settings.\\ \\ **Important:** After making any changes to your router's settings, turn off your router for 1 minute and turn it on again. | + | * **Multicast**. Make sure **Enable IPv4 Multicast Streams** is turned on in your router's settings. |
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| + | **Important:** After making any changes to your router's settings, turn off your router for 1 minute and turn it on again. | ||