Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision | |||
using_logging [2016/06/18 02:44] admin |
using_logging [2016/06/18 02:45] admin [To turn on logging in Mezzmo] |
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**Important:** Make sure that all sub-folders under the Logs folder (i.e. Mezzmo, MezzmoMediaServer, MezzmoGetMetadata, MezzmoSetService) are in the zip archive. | **Important:** Make sure that all sub-folders under the Logs folder (i.e. Mezzmo, MezzmoMediaServer, MezzmoGetMetadata, MezzmoSetService) are in the zip archive. | ||
- | **Important:** Please try to only log the action that's causing the problem. | + | **Important:** Please try to only log the action that's causing the problem, and provide as much detail in your email that you send us. |
**Important:** If the zip file is larger than 10MB, then do not email this to us since it will be rejected. You will need to upload the zip file to a filesharing site like OneDrive, Google Drive or Dropbox. Then, email the download link to us at support [at] conceiva [dot] com. | **Important:** If the zip file is larger than 10MB, then do not email this to us since it will be rejected. You will need to upload the zip file to a filesharing site like OneDrive, Google Drive or Dropbox. Then, email the download link to us at support [at] conceiva [dot] com. |